A high-value enquiry is a conversation, not a click.
Growie answers product questions on WhatsApp and your website from your own facts, keeps the thread alive, and remembers what each customer asked about last time.
Per location · GST included. Free to see the whole thing built first.
Sample illustration: after 9pm while the business is closed, a customer messages on WhatsApp asking for a Tuesday slot; Growie replies from the owner's own confirmed price list and books 11:00. Text messaging only — Growie works in chat, never on the phone.
Three things that cost premium retailers customers
Not a feature list — the specific ways an enquiry turns into nothing in this trade.
- 1The question comes in at 10pm
Considered purchases get researched at night. The reply that arrives at 11am the next day is answering a decision that has moved on.
- 2Nobody remembers the last conversation
A returning customer who asked about a piece three months ago is greeted as a stranger, and the shop loses the one advantage it had.
- 3Follow-up depends on who is on the floor
The best salesperson remembers; everyone else has a busy shop and no list.
And what it does about each one
Every line here is something Growie does today, from facts you confirmed, with your approval where it matters.
- Answers what you have and what it costs
From facts you confirmed — never an invented price, never an availability it cannot see.
- Keeps the thread
One conversation per customer across visits, so the next one starts where the last ended.
- Remembers what they asked about
The customer book holds it, and it is yours — exportable any day.
- Follows up when you say so
Drafted in your voice, sent after your approval.
What people ask premium retailers
Growie answers these from your own price list and hours — and when it does not know, it says so and asks you.
- “Do you have this in store?”
- “What are your hours on Sunday?”
- “Can someone help me choose a gift?”
Start with your own listing.
Type your name and Growie reads your Google profile, builds the site and the front desk, and shows you the whole thing before you decide anything. Covers jewellery, furniture, boutique and other considered-purchase retail.